大多數(shù)質(zhì)量問(wèn)題是由下列哪些因素引起:()A.員工不夠小心謹(jǐn)慎 B.缺乏對(duì)員工的激勵(lì)C.缺乏來(lái)自管理層的關(guān)注D.規(guī)格錯(cuò)誤